Documents of the Association of Insurance Agents and Brokers
2 October 2026 Reading: 2 min Views: 101
Constituent and internal documents of the Association: the Charter, regulations on governing bodies and committees, the Code of Professional Ethics, service standards and the Memorandum.
This section publishes the founding and internal documents of the Association of Insurance Agents and Brokers. They define how the Association is structured, how decisions are made, and which rules its members follow in their work with clients and insurance organizations.
The documents are open to everyone: insurance agents and brokers, insurance organizations, clients and anyone interested in the work of insurance intermediaries.
Key documents
- Charter of the Association;
- Regulations on the Management Board;
- regulations on committees — each is published on the page of the relevant committee in the "Structure" section;
- Code of Professional Ethics for Insurance Agents;
- Code of Professional Ethics for Insurance Brokers;
- standards for the organization of the professional services of insurance agents and insurance brokers;
- Rules for the Consideration of Complaints by the Disciplinary Council;
- Privacy Policy;
- Memorandum with Insurance Market Participants.
The documents have been developed in accordance with the Law of the Republic of Kazakhstan "On Non-Profit Organizations" and the Law of the Republic of Kazakhstan "On Insurance Activity". The regulations on committees are approved by the Management Board, and committee decisions take effect after approval by the Management Board.
By acceding to the Memorandum, an insurance agent or broker confirms that they are familiar with the Codes and standards and undertakes to comply with them.
Document files
Approved versions of the documents are attached below as they are approved by the Association's governing bodies. When amendments are made, the current version is published. Questions about the documents can be sent to info@asab.kz.