Insurance and reinsurance courses

15 lessons 2 h 36 min 3 final tests Certificate

“Claims handling” qualification

A qualification for claims professionals, brokers and underwriters: claims principles and procedures, calculating the payout, practice in personal lines, property, business interruption and liability, managing the claims function and its financial results. 15 video lessons, tests and a certificate.

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20 lessons 3 h 37 min 3 final tests Certificate

“Underwriting” qualification

A qualification for underwriters, brokers and risk managers: risk information, assessment and decision, terms and technical price, data and types of risk, exposure and portfolio management, authority, reinsurance, monitoring and ethics. 20 video lessons, tests and a certificate.

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7 lessons 1 h 17 min final test Certificate

Professional risk management

A risk management course for insurers and brokers: the nature of risk, the risk management process, risk categories, modern approaches, the place of insurance among management methods and lessons from major losses. 7 video lessons, tests and a certificate.

39 lessons 7 h 16 min final test Certificate

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For agents

Insurance agent training programme: general insurance

Training of insurance agents in the “general insurance” branch under the minimum programme of Resolution No. 25 (Annex 5): insurance theory, fundamentals of insurance business, personal and property insurance, civil liability and compulsory classes. 39 video lessons, a 100-question final test and an ASAB certificate.

33 lessons 6 h 3 min final test Certificate

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For agents

Insurance agent training programme: life insurance

Training of insurance agents in the “life insurance” branch under the minimum programme of Resolution No. 25 (Annex 6): insurance theory, fundamentals of insurance business, personal and life insurance, liability and compulsory classes. 33 video lessons, a 100-question final test and an ASAB certificate.

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63 lessons 8 h 19 min Certificate

General insurance: principles and practice

International general insurance programme: risk and the insurance market, contract and agency, insurable interest, disclosure, proximate cause, indemnity, contribution and subrogation, regulation and ethics. 63 video lessons, notes and tests.

30 000 ₸

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5 lessons 53 min final test Certificate

Travel insurance: fundamentals and practice

How to sell and service policies for people travelling abroad: travel risks, law, products and options, assistance and insured events, customer service. 5 video lessons, notes, tests and a certificate.

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5 lessons 56 min final test Certificate

Motor insurance: fundamentals and practice

A basic course for working with vehicle owners: compulsory liability insurance and CASCO, rights and obligations of the parties, products and pricing, issuing a policy and what to do after a road accident, customer service. 5 video lessons, notes, tests and a certificate.

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7 lessons 1 h 17 min final test Certificate

Motor insurance: products and risks

An intermediate course: the motor products market and matching a programme to the client, CASCO coverage and total loss, legal rules and disputes with the insurer, risk factors. 7 video lessons with workshops, notes, tests and a certificate.

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5 lessons 59 min final test Certificate

Professional course in motor insurance

Professional level for underwriters, claims handlers and managers: the nature of motor risk and accumulation, the price of cover, portfolio indicators, underwriting and technical price, claims settlement and fraud. 5 video lessons, notes, tests and a certificate.

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5 lessons 53 min final test Certificate

Pet insurance

How to sell and service policies for cat and dog owners: treatment costs and owner liability, cover and exclusions, waiting period, insured events, customer service. 5 video lessons, tests and a certificate.

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15 lessons 2 h 33 min 3 final tests Certificate

“Home and personal property insurance” qualification

A three-part qualification: home and household contents insurance; products, cover and risks; personal insurance. 15 video lessons, lesson tests, a final test for each part and a certificate.

8 000 ₸

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12 lessons 1 h 59 min 2 final tests Certificate

“Customer service and sales in insurance” qualification

A two-part qualification: customer service (needs, feedback, communication, conflicts, client data, time, team) and insurance sales (process, objections, effectiveness, legal requirements, ethical selling). 12 video lessons, tests and a certificate.

8 000 ₸

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16 lessons 2 h 45 min 2 final tests Certificate

“Reinsurance” qualification

A professional qualification for insurers and brokers: forms and types of reinsurance, retention and capacity, proportional and non-proportional treaties, programme design, pricing, wordings, claims, credit risk, catastrophes and global markets. 16 video lessons, tests and a certificate.

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9 lessons 1 h 39 min final test Certificate

Insurance law

General principles of insurance law for insurers and brokers: the contract and its formation, agency relationships, tort liability, terms and the consequences of their breach, insurance claims, indemnity, subrogation and contribution. 9 video lessons, tests and a certificate.

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8 lessons 1 h 27 min final test Certificate

Delegated authority in insurance

A course for insurers and brokers on delegating underwriting and claims authority: benefits and risks, the legal environment, building the framework, the delegation agreement, the work of the authority holder and the managing general agent, monitoring and audit. 8 video lessons, tests and a certificate.

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7 lessons 1 h 16 min final test Certificate

Insurance broking practice

A practical course on the work of an insurance broker: regulation, identifying client needs, negotiation and placement, selecting insurers, insurance programmes, claims settlement and additional services. 7 video lessons, tests and a certificate.

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7 lessons 1 h 10 min final test Certificate

Marketing of insurance products and services

A course on marketing in insurance: the role of marketing, customer segmentation and research, product development and positioning, distribution, communications, digital marketing and CRM, brand, reputation and metrics. 7 video lessons, tests and a certificate.

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6 lessons 1 h 6 min final test Certificate

Cargo and transport insurance

A course on cargo insurance and carrier's liability: trade and logistics, the legal environment of carriage, cargo coverage terms, carrier's liability, underwriting and claims settlement. 6 video lessons, tests and a certificate.

6 lessons 1 h 3 min final test Certificate

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For brokers

Insurance broking: fundamentals of the profession

A foundation course for insurance brokers: the broking market, the broker's role and duties, client relations, legal and regulatory requirements, financial matters and professional ethics. 6 video lessons, tests and a certificate.

8 lessons 1 h 27 min final test Certificate

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For insurers

Risk management in an insurance organisation

A course for insurance company professionals: the role of risk management, the risk management system, regulatory requirements, strategic, insurance, financial and operational risks, capital management. 8 video lessons, tests and a certificate.

15 lessons 2 h 36 min 3 final tests Certificate

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For agents

Qualification “Savings life insurance and professional sales”

A professional qualification for life insurance agents: product types and parties to the contract, premium, sum insured and surrender value, cooling-off period, risks and exclusions, the investment component, needs analysis, agency networks, the sales script, ethics and after-sales support. 15 video lessons, tests and a certificate.

8 000 ₸

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16 lessons 2 h 47 min 3 final tests Certificate

“Group life insurance and corporate programmes” qualification

A professional qualification for insurers and brokers: participants and group formation, design of sums insured and covers, underwriting and rates, administration and personal data, selling to the employer, tenders, communication with employees, claim payments and renewal. 16 video lessons, tests and a certificate.

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11 lessons 2 h 43 min final test Certificate

Fundamentals of Actuarial Mathematics and the Language of Formulas

The introductory block of the ASAB actuarial programme: the language of formulas, interest rates, probability and distributions, the life table, aggregate loss, modelling and international standards of actuarial practice. 11 video lessons, notes with worked problems, tests and a 50-question final test.

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9 lessons 2 h 13 min final test Certificate

Theory of Interest Rates and Stochastic Processes in Life Insurance

Course 1 of the ASAB actuarial programme: interest rates, annuities, loans, bonds and duration, life tables, life annuities, single-life and multiple-life insurance, pension mathematics. 9 video lessons, notes with worked problems, tests and a final exam.

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12 lessons 3 h 1 min final test Certificate

Actuarial Principles and Their Applications

Course 2 of the ASAB actuarial programme: applying actuarial methods — valuation of annuities, products and underwriting, reserves and capital, profit testing, general, group and health insurance, reinsurance, pensions, insurance economics and investments. 12 video lessons, notes, tests and a final exam.

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9 lessons 2 h 17 min final test Certificate

Actuarial Models in General Insurance

Course 3A of the ASAB actuarial programme: utility theory, individual and collective risk models, frequency and severity distributions, parameter estimation, credibility theory, Bayesian methods, deductibles and limits, simulation and model validation. 9 video lessons, notes, tests and a final exam.

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13 lessons 3 h 16 min final test Certificate

General Insurance and Reinsurance: Pricing, Reserves, Reinsurance Programmes

Course 3B of the ASAB actuarial programme: general insurance pricing (trends, risk classification, GLM), claims reserving (Chain-Ladder, Bornhuetter–Ferguson, uncertainty) and reinsurance programmes, a comprehensive case study. 13 video lessons, notes, tests and a final exam.

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11 lessons 2 h 43 min final test Certificate

Actuarial Models and Pricing in Life Insurance

Course 4A of the ASAB actuarial programme: products and underwriting, model points and cash flow projection, assumptions, pricing to a target return, profit testing, expenses and commissions, taxes and IFRS 17, mortality tables and multiple decrements. 11 video lessons, notes, tests and a final exam.

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13 lessons 3 h 9 min final test Certificate

Valuation of Reserves and Capital Requirements in Life Insurance, Group and Health Insurance

Course 4B of the ASAB actuarial programme: life insurance reserves and guarantees, capital requirements and solvency, asset-liability management, profit participation, IFRS 17, experience analysis, group and health insurance, life reinsurance, actuarial communication. 13 video lessons, study notes, tests and a final exam.