Courses for insurance agents

For agents

Insurance agent training programme: general insurance

Training of insurance agents in the “general insurance” branch under the minimum programme of Resolution No. 25 (Annex 5): insurance theory, fundamentals of insurance business, personal and property insurance, civil liability and compulsory classes. 39 video lessons, a 100-question final test and an ASAB certificate.

39 lessons 7 h 16 min final test Certificate

5 000 ₸

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1

For agents

Insurance agent training programme: life insurance

Training of insurance agents in the “life insurance” branch under the minimum programme of Resolution No. 25 (Annex 6): insurance theory, fundamentals of insurance business, personal and life insurance, liability and compulsory classes. 33 video lessons, a 100-question final test and an ASAB certificate.

33 lessons 6 h 3 min final test Certificate

5 000 ₸

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1

For all specialists

General insurance: principles and practice

International general insurance programme: risk and the insurance market, contract and agency, insurable interest, disclosure, proximate cause, indemnity, contribution and subrogation, regulation and ethics. 63 video lessons, notes and tests.

63 lessons 8 h 19 min Certificate

30 000 ₸

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1

For all specialists

Travel insurance: fundamentals and practice

How to sell and service policies for people travelling abroad: travel risks, law, products and options, assistance and insured events, customer service. 5 video lessons, notes, tests and a certificate.

5 lessons 53 min final test Certificate

5 000 ₸

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0

For all specialists

Motor insurance: fundamentals and practice

A basic course for working with vehicle owners: compulsory liability insurance and CASCO, rights and obligations of the parties, products and pricing, issuing a policy and what to do after a road accident, customer service. 5 video lessons, notes, tests and a certificate.

5 lessons 56 min final test Certificate

5 000 ₸

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0

For all specialists

Motor insurance: products and risks

An intermediate course: the motor products market and matching a programme to the client, CASCO coverage and total loss, legal rules and disputes with the insurer, risk factors. 7 video lessons with workshops, notes, tests and a certificate.

7 lessons 1 h 17 min final test Certificate

5 000 ₸

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0

For all specialists

Professional course in motor insurance

Professional level for underwriters, claims handlers and managers: the nature of motor risk and accumulation, the price of cover, portfolio indicators, underwriting and technical price, claims settlement and fraud. 5 video lessons, notes, tests and a certificate.

5 lessons 59 min final test Certificate

5 000 ₸

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0

For all specialists

Pet insurance

How to sell and service policies for cat and dog owners: treatment costs and owner liability, cover and exclusions, waiting period, insured events, customer service. 5 video lessons, tests and a certificate.

5 lessons 53 min final test Certificate

5 000 ₸

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0

For all specialists

“Home and personal property insurance” qualification

A three-part qualification: home and household contents insurance; products, cover and risks; personal insurance. 15 video lessons, lesson tests, a final test for each part and a certificate.

15 lessons 2 h 33 min 3 final tests Certificate

8 000 ₸

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0

For all specialists

“Customer service and sales in insurance” qualification

A two-part qualification: customer service (needs, feedback, communication, conflicts, client data, time, team) and insurance sales (process, objections, effectiveness, legal requirements, ethical selling). 12 video lessons, tests and a certificate.

12 lessons 1 h 59 min 2 final tests Certificate

8 000 ₸

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0

For all specialists

Cargo and transport insurance

A course on cargo insurance and carrier's liability: trade and logistics, the legal environment of carriage, cargo coverage terms, carrier's liability, underwriting and claims settlement. 6 video lessons, tests and a certificate.

6 lessons 1 h 6 min final test Certificate

5 000 ₸

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0

For agents

Qualification “Savings life insurance and professional sales”

A professional qualification for life insurance agents: product types and parties to the contract, premium, sum insured and surrender value, cooling-off period, risks and exclusions, the investment component, needs analysis, agency networks, the sales script, ethics and after-sales support. 15 video lessons, tests and a certificate.

15 lessons 2 h 36 min 3 final tests Certificate

8 000 ₸

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0

Test

AML/CFT testing

Unlimited attempts Passing score 70%

3 000 ₸

Test

Compulsory types of insurance in Kazakhstan

Unlimited attempts Passing score 70%

3 000 ₸

Test

Testing of executives of financial organisations of the RK

Unlimited attempts Passing score 70%

3 000 ₸